Last week, I presented about "Social Media In The Next Decade" at the Chartered Business Valuators Conference in Ottawa. I kicked of my talk to say that Social Media is no longer "the future of
As outlined in the PUNCH!media e-book, "How To Handle Your Worst Case Scenario", timing is EVERYTHING. Be sure you respond promptly and as authentically as you can with honest, sincere
As I've recently written in my e-book "How to Handle Your Worst-Case Scenario", it's VERY important for you to be proactive with your reputation management. And yet, according to this infographic, only 61% ACTUALLY do!
Your customers are far more empowered than ever. They can Google all the answers they need. What do they need from you? Trustworthy information that helps them make the right decisions. You want to be
I've been asked (many times) - should I outsource my Social Media management to someone else? It's a tough question to answer because I think there are many variables to take into consideration. 1) does