Posts Tagged ‘crisis management’
What I learned from appearing on CTVs “The Social”
Last week, I was a guest on CTVs “The Social”, talking about Social Media. It was the first time I appeared on national television (“The Social” is similar to “The View” in the US). The Social is a daily talk show that “gives fresh, daily, perspective on up-to-the-minute news, pop culture, and lifestyle topics”. For the days…
Read MoreHow Long Does It Take To Recover From A PR Crisis? (Infographic)
As outlined in the PUNCH!media e-book, “How To Handle Your Worst Case Scenario”, timing is EVERYTHING. Be sure you respond promptly and as authentically as you can with honest, sincere apologies. Would you be able to handle a PR Crisis effectively if this happens to YOUR business? Download the free…
Read MoreMonitoring Your Reputation Online (Infographic)
As I’ve recently written in my e-book “How to Handle Your Worst-Case Scenario”, it’s VERY important for you to be proactive with your reputation management. And yet, according to this infographic, only 61% ACTUALLY do! Do you have a PR Crisis Plan ready? Source: http://visual.ly/ultimate-guide-monitoring-your-online-reputation Source: http://zenogroup.com/#!/content/blog/social-media-corporate-reputation-blind-spot For ongoing tips about reputation management and social media,…
Read MoreBoston Bombings: Fast Information Does Not Mean Accurate Information
When the world is shaken up by devastating crises like the Boston bombings, or the Sandy Hook shootings, many of us flock to any news source that will give us the most up-to-date information. Social Media certainly has helped with the dissemination of information; we get news much quicker. It’s also helped with providing “on…
Read MoreWhy You Shouldn’t (or Should!) Hire Someone To Manage Your Social Media Accounts
I’ve been asked (many times) – should I outsource my Social Media management to someone else? It’s a tough question to answer because I think there are many variables to take into consideration. 1) does the person/company REALLY know your business 2) would you have that person/company answer your phone for you and be able…
Read More