Crisis Management Tips
Afraid of making a mistake, so you do nothing at all? You’re not alone.
FEAR. It’s the #1 reason why we tend not to move forward and holds us back from our highest potential. “I don’t want to make a mistake and look stupid.” Is one of the deepest, darkest fears we ALL have. Did you know our fears are based deep in our biology? Our amygdala – the limbic…
Read MoreGot Haters? 5 Tips On How To Deal With Bad Reviews on Social Media
One of the aspects I train businesses on is how to handle a negative review, post – or any online crisis management. Social Media has allows us ALL to have a voice. One of the key elements that makes Social Media so powerful is the opportunity for collaboration and two-way communication. And, I’m sure you…
Read MoreHow Long Does It Take To Recover From A PR Crisis? (Infographic)
As outlined in the PUNCH!media e-book, “How To Handle Your Worst Case Scenario”, timing is EVERYTHING. Be sure you respond promptly and as authentically as you can with honest, sincere apologies. Would you be able to handle a PR Crisis effectively if this happens to YOUR business? Download the free…
Read MoreMonitoring Your Reputation Online (Infographic)
As I’ve recently written in my e-book “How to Handle Your Worst-Case Scenario”, it’s VERY important for you to be proactive with your reputation management. And yet, according to this infographic, only 61% ACTUALLY do! Do you have a PR Crisis Plan ready? Source: http://visual.ly/ultimate-guide-monitoring-your-online-reputation Source: http://zenogroup.com/#!/content/blog/social-media-corporate-reputation-blind-spot For ongoing tips about reputation management and social media,…
Read MoreBoston Bombings: Fast Information Does Not Mean Accurate Information
When the world is shaken up by devastating crises like the Boston bombings, or the Sandy Hook shootings, many of us flock to any news source that will give us the most up-to-date information. Social Media certainly has helped with the dissemination of information; we get news much quicker. It’s also helped with providing “on…
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